FAQs

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FAQs

Frequently Asked Questions

Are your perfumes original?

Our perfumes are carefully designed to capture the essence of luxury fragrances, offering a high-quality alternative at a more accessible price. While we may reference popular designer scents to give you a clearer understanding of the fragrance profiles, our
creations are entirely original and crafted by LÁmariná ESSENCE using the finest ingredients.

Please note, we are not affiliated with any of the designer brands mentioned in our descriptions.

How long does the fragrance last?

Our perfumes are crafted with a 25- 30% concentration, ensuring a long-lasting scent. The duration will vary depending on your skin type and environment.

Do you offer returns or exchanges?

Due to hygiene reasons, we do not accept returns or exchanges once the perfume is opened. However, if you receive a damaged or incorrect item, please contact us within 48 hours of delivery for assistance.

How long does shipping take?

We aim to ship your order within 5 business days, though during busy times, it may take up to 7 days. Usually, we ship even faster than that.

Do you ship internationally?

Currently, we do not offer international shipping. If we expand our shipping options, we will update our policy accordingly.

How can I track my order?

Once your order is shipped, you will receive a tracking number via email, which you can use to monitor your package’s status.

Are your perfumes safe for sensitive skin?

Our perfumes are formulated with skin-safe ingredients, but we recommend doing a patch test before full application, especially for sensitive skin.

Got the wrong order?

We sincerely apologize for any inconvenience caused by receiving an wrong item. We understand how frustrating this can be. To resolve the issue as quickly as possible, please contact our dedicated customer service team at info@lamarinaessence.com.au, and they will be happy to
assist you in correcting the mistake and ensuring your satisfaction.

What is the best way to store my perfume?

Keep your perfume in a cool, dark spot and away from direct heat or sunlight. Extreme temperature changes can compromise the fragrance.

Why does a perfume smell different on different people?

Perfume smells different on each person because everyone’s skin is unique. Factors like your skin’s natural oils, pH, temperature, hormones, and even diet influence how a fragrance develops. Since skin is the body’s largest and most complex organ, it creates a distinct scent that can vary from person to person, even with the same perfume.